Before I even start….don’t get too overwhelmed by the terms Systems and Processes. It ain’t even like that. We all have our own unique way of completing tasks and no one else does it quite like how we do it…in our own way. But as a work at home mom, with all the kids running around and the laundry needs to be put away and the fish needs to be fed and hubby is coming home any minute and you haven’t even started dinner, you haven’t started on the notes for the webinar, you forgot to send the Etsy orders; *keelsover*. You wake up exhausted everyday without a real execution plan and then myriads of things fall by the way side and then you end up feeling overwhelmed.
So I am all about getting to the point, so let’s break it down, cuz I know you ain’t got the time to read 245479 paragraphs. So simply put processes is – the step by step methods you use to complete a task. Systems on the other hand is whatever tech or machinery or the like you employ to aid you in executing these tasks. Following or have I sent you down the abyss of confusion? I hope not since I’m trying to simplify these terms. Let’s give a real world example, as moms/women we tend to over think everything. I am a lazy workaholic, so I love having systems(ode to being a millennial). A client fills out a form via my SM pages (IG/FB/LI) or my website and they are then redirected at the end of the form to my calendar system to choose an available time for our zoom meeting. They are also sent an automatic reminder closer to the time (that I preset for meetings). The process is:
1: Client sees ad/page
2: Client fills out the form
3: Redirected to choose suitable time/date for virtual meeting.
4: Client is sent an instant email with details about our upcoming meeting.
Systems would now be my Forms (Google Forms), My Scheduler (Setmore) and my Meeting host (Zoom). All these play a critical role in helping me to manage my daily running with my business. Having these things outlined helps to streamline your business and takes the guess work out of handling everything. You can focus on the bigger picture and spend quality time with the family.
So take an hour to focus on your business and see where you can set up a process so that you don’t have to be fumbling on what to do next, this goes for every aspect of your business, from initial client contact to final communication (including client reviews/complaints). Research on what systems you can use to help you manage or automate your business. Some systems you can integrate with each other, others you can use a connector, like Zapier or Lead Bridges.
Well, that’s it for this week. If you need help figuring out how to structure your daily routine in your business and home as a busy Mompreneur, send me an email firstname.lastname@example.org.