Ohhh yea….let me save you the embarrassment. I am talking about wooing your bride through your Dubsado client portal. You see as a wedding planner, your bride has options, from DIY, to on the day of to a full scale planner. The bride will be planning her experience the way she has always dreamt it would be. Some will have the budget, some won’t. But if your bride has chosen you to help her plan her big day, you need to let her know you are here to make things easier for her and not more difficult. You will court yourself right into her decision to choose you.
Now while the Tango is a passionate dance, it’s a tug of war, lots of back and forth and indecisiveness. You’ve gone through the courting-initial call and discussion. Now it’s time to do the dance, once that invoice hits, many brides never truly know the real cost of the wedding they want annnd we are already wanting everything in fairy land. But it’s the job of the planner to let the bride know the cost of what she wants and wether or not its affordable for her. You may provide suitable suggestions and alternatives to what she wants without breaking the bank, I mean, after all, you are the professional. Once you have settled on a theme and the cost for the execution, you can then gently usher her into the cost of the execution with the alternatives on her big day.
Most brides are hands on, they want to be part of the entire planning process without actually having to do the real leg work, otherwise it would render your job mute. One of the ways you can let bridezilla be comfortable is to let her know she can access all her files pictures, documents, contracts, invoices, images… including her seating chart, everything within her own private client portal. Grant her the power to have access to it all. All at her finger tips. Just fire up her personalized client portal and let her be on her merry way….
Just to note, Dubsado allows you to white label your client portal access. So instead of the client seeing the page being redirected to Dubsado, it will be redirected using your domain. Below is a screenshot of how white labeling works. So instead of saying Dubsado, it says clientportal.takld.com
Ohh….so she fancy fancy.
Another fancy beam me up scotty moment with Dubsado is the awesome ability to customize your portal welcome image. It can remain the same for all your clients, but there is the choice to customize the portal image for each client.
For example, you have a winter wonderland bride and a summer’s eve bride, they are both spending some mega bucks and you want them to feel extra special, so each time either of them logs into their account, its theme specific to them and not the generic welcome banner that the other brides will see. How elevated is that!!!
Well, my friends, I hope I was able to give you some insight into creating another elevated client experience. If you need help creating an automated elevated experience, book a call with me to see how we can work together, be sure to visit my services first to see my signature Dubsado set up for wedding and event planners.
If you want to sign up for Dubsado, you may use my referral code “takldja” when checking out, this will give you 20% off on the 1st month or 1st year of signing up. Click here to sign up.